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Frequently Asked Questions

Frequently Asked Questions

MANAGEMENT & MAINTENANCE

Our management is here to help! Management team members are on-site, Monday to Saturday, ready to assist.

LaVie SouthPark Apartments offers a team of maintenance professionals and an after-hours emergency maintenance line to call for emergencies.

Our service technicians are able to provide assistance while you're enjoying life in Charlotte! You do not need to be present for your maintenance request to be addressed, but if you would prefer to be there, you're more than welcome.

We ask that all maintenance requests be submitted through your resident portal. If you need assistance completing this, our team is happy to help.

If you find yourself locked out during business hours, stop by our office, call our leasing team, or submit a help request online! If your lockout occurs outside of office hours you may need to contact a locksmith if necessary.

AMENITIES

At LaVie at SouthPark, you'll find a variety of amenities that make living in fashionable SouthPark even better, such as:

Swimming Pool with a Lounging Area

Unwind by the pool and lounging area, then take in the serene pond views from the pool deck for a relaxing escape without ever leaving home.

Two-Story Health Club with Yoga and Barre Studio

Stay on top of your fitness goals in the two-story health club, complete with a dedicated yoga and barre studio for a well-rounded workout routine.

Outdoor Kitchen and Cozy Fireplace

Gather with friends at the outdoor kitchen or cozy up by the fireplace in the relaxing courtyard, perfect for evenings spent entertaining outdoors.

Gourmet Kitchens with Soaring Ceilings

Cooking feels like an occasion in a kitchen outfitted with granite countertops, stainless-steel appliances, and an island in select homes, all set beneath ceilings that stretch as high as 15 feet for a bright, open feel throughout the apartment.

LaVie SouthPark offers multiple parking options so your arrival home from an exciting day in Charlotte is even easier. Parking options include general, reserved, and guest parking.

Everything you need is right here at LaVie SouthPark. Boasting a two-level 24-hour fitness facility, a resident lounge, coworking pods, a soothing pool, outdoor kitchens, fire pits, pond with walking trail, pet park, pet and so much more, your new home is equipped with all the spaces that make Charlotte living so much better. Find out more by checking out our Amenities page, then get in contact with our leasing team!

LaVie SouthPark is proud to be pet-friendly! We even offer a dog park so you and your furry friend can run off some energy, and then go back to your cozy home for snuggles. Call our leasing office to discuss breed restrictions, pet rent, or any other questions you may have.

In each of our Charlotte apartments, you'll find stainless-steel appliances in the kitchen, including an electric range, and a washer and dryer to help take care of chores, so you can spend more time doing what you love. 

LaVie SouthPark Apartments in Charlotte NC come unfurnished, but we would be happy to assist you and connect you with a recommended vendor like Cort Furniture which provides furnishings at an additional cost.

ADMINISTRATIVE & LEASING

Our applications take one to three business days to approve. If you have questions about the status of your application, please give our leasing team a call!

At LaVie SouthPark, we want paying rent to be made easy. You can pay online via checking account, or with credit/debit cards, by a certain date of the month. Please note that for credit/debit transactions, there is a non-removable 3% transaction fee.

At  LaVie SouthPark, all residents are required to have renters' insurance. Please contact our leasing team to discuss the renter's insurance policy in more depth.

At LaVie SouthPark we partner with Gfiber to provide you with fast and reliable internet.

If your situation changes, we offer buy-out options, that require a 60 day notice along with the lease break fee of two times your monthly base rent. When you need our assistance, please call our leasing team to discuss your options for leasing changes.

To set up your utilities, such as electric, contact Duke Energy online or by phone. If you have any questions about setting up your utilities, please contact our leasing team!

Utilities such as water, trash, sewer, electricity, alarm fees, and all other utility fees will be the responsibility of the resident and are not included in the rent.

LOCATION & DIRECTIONS

Charlotte has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Charlotte apartment for rent:

SouthPark

Known as Charlotte's second downtown, this upscale district blends premier shopping, fine dining, and major corporate offices in one polished setting. Its walkable streets and growing collection of green spaces offer city energy with a more relaxed pace.

Barclay Downs

This quiet, established neighborhood sits just steps from SouthPark Mall and offers tree-lined streets alongside a strong sense of community. It's a great fit for those who want easy access to shopping and dining without giving up a peaceful, residential feel.

Near Fairview Road

Often called the main street of SouthPark, this corridor is lined with restaurants, boutiques, and office towers, making it easy to work, dine, and shop all within a short distance. This stretch of the city puts you right at the center of the action.

Governor's Square

Bordered by Fairview Road, this established, tree-canopied community offers a suburban setting within walking distance of parks and nearby shopping centers. Here, you'll find a quieter residential feel while staying close to everything SouthPark has to offer.

There are many fun activities to do in Charlotte! LaVie at SouthPark's location in the heart of SouthPark puts residents close to premier shopping, dining, and entertainment. Major attractions and activities in the area include:

  • SouthPark Mall
  • The Village at SouthPark
  • Spectrum Center
  • Bank of America Stadium
  • AvidXChange Music Factory
  • Symphony Park
  • Park Road Park
  • Uptown Charlotte

Charlotte offers a polished, fast-growing lifestyle with access to major employers, green space, and a vibrant dining and entertainment scene. Whether you're looking for career opportunities, outdoor recreation, or an upscale place to call home, here are some of the unique features to consider:

Ideal Location
  • Charlotte's SouthPark area sits about six miles south of Uptown, giving residents a quick commute to the city's business core while still enjoying a more relaxed, suburban pace. Easy access to I-77 connects residents to the rest of the Charlotte metro area.
Outdoor Adventures
  • From Freedom Park to Symphony Park and the Duck Pond, Charlotte offers residents plenty of green space to explore. Walking trails, lakes, and quiet parks are woven throughout the city, giving residents an easy escape from the everyday.
Premium Living
  • Charlotte is home to a growing collection of upscale communities in areas like SouthPark, where sophisticated interiors and resort-style amenities create an elevated living experience close to the city's best shopping and dining.
Local Community
  • With premier shopping at SouthPark Mall, a rich Uptown nightlife scene, and a calendar full of local events, Charlotte offers a strong sense of community while remaining one of the fastest-growing cities in the country.

LaVie at SouthPark in SouthPark is only minutes from Charlotte's top employers. The proximity to I-77 gives easy access to healthcare, financial, and corporate employers, like:

  • Bank of America
  • Atrium Health
  • Sonic Automotive
  • Nucor
  • Duke Energy
  • Wells Fargo
  • Coca-Cola Consolidated
  • Carolinas Medical Center
  • Hearst
  • Dixon Hughes Goodman

We offer excellent locations for public transportation. Uber, Lyft, and well-known bus lines are right within reach at LaVie SouthPark. LaVie SouthPark  also sits within the district of the SouthPark Skipper which offers free rideshare services.

We are apart of the CMS School District. The schools assigned to LaVie SouthPark include Selwyn Elementary, Alexander Graham Middle, and Myers Park High.

Come visit us and find your new home! For easy directions from where you are, you can use our Google Business Profile or call our leasing team for additional directions. We are located off of Carnegie Blvd. Next to the Piedmont Row Town Center!

LaVie SouthPark is within walking and driving distance to Harris Teeter, Whole Foods and SouthPark Mall, meaning you can easily pick up fresh groceries on your way home or enjoy a day with friends surrounded by excellent retail! We are also in walking distance of the Speciality Shoppes, and Piedmont Row Town Center! Ask us about the Skipper program to get frere ride share around the area!

FOR FUTURE RESIDENTS

To apply for your new home at LaVie SouthPark, visit the Floor Plans page and apply now! You are also able to apply through the Applicants link at the top of the site.

When reviewing an application to rent at LaVie SouthPark, we conduct a criminal background check, verify rental history, analyze credit history, and income-to-rent ratio. If you have questions about our application process, please contact our leasing team to speak with one of our friendly team members.

Applicants must have verifiable income equal or greater to 3 times (gross) the market rent. Guarantors must have original, verifiable income equal to or greater than 5 times (gross market rent).

We encourage everyone to apply! All applicants are screened using the same rental criteria, regardless of rental history. First-time renters are welcome to apply, and we're happy to answer any questions about the application process.

Our property uses SCREENING WORKS to verify income. If no records are found using this software, you may be asked to provide another verification method, such as banking information or past pay stubs, to validate income.

Our system generates a risk vs credit score. Bankruptcies, judgments, and balance(s) owed to other management may cause an applicant to be denied.

Absolutely! Renting your first apartment is an exciting milestone. We recommend reviewing your lease, planning your monthly expenses, and asking questions along the way. Our team is here to help guide you through each step of the process.

All are welcome to come take a tour! However viewing your specific home may be contingent on when the specific unit is available for move-in/ view. Call our property staff to arrange the best time, so there is no wait and enough time to answer any questions you have about your new home!

We accept both appointments and walk-ins. In order to get the full experience of LaVie SouthPark apartments, schedule a tour to prevent any wait time and to ensure you can ask all the questions about your new home.

We currently do not offer self-guided tours; however, you can contact our team to schedule a tour of your future home at LaVie SouthPark.

We will always do our best to accommodate your time when you come to tour!

For the safety and security of our property, team, and residents, photo ID is required for anyone taking a tour.

Your apartment will be prepped and ready for you to move in. We make sure your home is professionally cleaned, painted, and functioning properly so that when you move in, you're ready to relax at home.

The community is located in the SouthPark area, which many people appreciate for its convenient location and residential feel. Individual experiences with noise can vary depending on where your apartment is located within the community. We strive to maintain a peaceful living environment, and our team addresses lease violations, including noise concerns, when they're reported.

We want our residents to make their space just like home. We ask that upon move-out that the unit be returned to exactly as it was upon move-in to prevent any fees.

At LaVie SouthPark, residents will be responsible for paying monthly fees including Internet, Valet Trash, Pest Control & Liability Insurance. Utilities such as Water & Electric will be separate variable cost.

We do not allow subletting or AirBnB listings.

We want LaVie SouthPark to be as peaceful for all our residents as possible! Building quiet hours are from 10 pm to 6 am.

The upfront costs when you sign a lease include your move-in rent, security deposits, prorated pet rent if applicable, and pet deposit if applicable. If you have any questions about the upfront costs, please contact our leasing office!

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Our team is always ready to answer your questions.